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ELCARE uses the process of care management to ensure that real needs are addressed in co-operation with the
patient / client and all relevant role players. |
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A comprehensive care plan is compiled in co-operation with all the role players involved with the patient (relatives;
doctor; hospital; therapists; community resources,etc) |
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The care manager co-ordinates and manages the services in liaison with the registered nurse. |
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The registered nurse does a full assessment of the patient’s needs in hospital or at home prior to commencement
of services to establish specific needs |
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A care team (care manager; registered nurse; personnel manager) identifies a trained and experienced care giver
according to the specified needs of the patient. |
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Regular monitoring visits at home ensure a high quality of service delivery. |
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Services can be adjusted anytime according to personal circumstances and needs of the patient. |
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Negotiations with medical aid for available benefits on behalf of the patient |