ELCARE uses the process of care management to ensure that real needs are addressed in co-operation with the patient / client and all relevant role players.

ELCARE uses the process of care management to ensure that real needs are addressed in co-operation with the patient / client and all relevant role players.
A comprehensive care plan is compiled in co-operation with all the role players involved with the patient (relatives; doctor; hospital; therapists; community resources,etc)
The care manager co-ordinates and manages the services in liaison with the registered nurse.
The registered nurse does a full assessment of the patient’s needs in hospital or at home prior to commencement of services to establish specific needs
A care team (care manager; registered nurse; personnel manager) identifies a trained and experienced care giver according to the specified needs of the patient.
Regular monitoring visits at home ensure a high quality of service delivery.
Services can be adjusted anytime according to personal circumstances and needs of the patient.
Negotiations with medical aid for available benefits on behalf of the patient