How long has the provider been serving the community and where?
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Does the provider supply literature explaining its service to patients / clients ?
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How does the care provider select and train employees ?
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Does the Care Provider have a care manager in place and what does his/her role entails ?
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Are the nurses required to evaluate the patient’s / client’s home care needs and what does this entail ?
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Does the provider provides for a process to monitor quality of servces rendered ?
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What are the financial procedures of the service provider ?
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What emergency procedures are in place ?
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Is confidentiality guaranteed ?
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Can the provider supply references ?
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